← Stage-Gate NPD Suite Governance & Decision Authority

Stage-Gate Governance Model & Gate Review Board Charter — Version 2.1

Download Word
Programme timeline · status 16 Oct 2026Read the full story →
Harborline
Aug 2025
Cancelled
Gate 0
Feb 2026
Go
Stage 1
Business case
Gate 1
Apr 2026
Recycled
Gate 1
Jun 2026
Go w/ conditions
Stage 2
Development
You are here
Gate 2
Apr 2027
Gate 3
Oct 2027
Gate 4
Feb 2028
Launch
Mar 2028
Gate 5
Sep 2028

Lighthouse Financial Services Company — This document is the governing instrument for the Beacon Index Advantage product development program. It establishes the Gate Review Board, defines what the Board may decide and what it may not, sets out the five gates and the five outcomes available at each, and specifies how program funding is released, withheld and returned. It is not a project management plan. A project management plan answers how will this be delivered. This document answers a prior question: should this continue to exist — and it answers it five times, on the record, with a vote.

Status at the date of this version. Program is in Stage 2 — Development. Gate 0 and Gate 1 are closed; Gates 2, 3 and 4 are ahead. Of the $27,904,000 authorised program cost, $14,232,000 has been released and $13,672,000 has not. Two Gate 1 conditions remain open. Status date 16 October 2026.

Table of Contents

Part I — Why This Program Is Governed This Way
  1. Governance Philosophy & Principles
  2. What Stage-Gate Governs That Project Management Does Not
  3. Why This Program Is Documented Mid-Flight
Part II — The Gate Review Board
  1. Board Mandate & Standing Authority
  2. Composition, Seats & Voting Rights
  3. Quorum, Voting Rules & Conflict of Interest
  4. The Chair — Facilitation Without a Vote
Part III — The Gate Mechanism
  1. The Five Gates & the Stage Model
  2. Gate Outcomes Defined
  3. Gate Entry Criteria & the Decision Package
  4. Gate Conditions — Issue, Track, Verify, Close
  5. The Recycle Protocol
  6. The Cancellation Protocol & Orderly Wind-Down
Part IV — Financial Governance
  1. Tranche-Based Funding Release
  2. Contingency Reserve Authority
  3. Performance Reporting Within the Released Tranche
Part V — Record & Precedent
  1. Gate Decision Log to Date
  2. Precedent — Why This Is a New Program and Not a Restart
  3. Decision Record, Related Documents & Control
Part I — Why This Program Is Governed This Way

1. Governance Philosophy & Principles

New product development at an insurance carrier consumes capital and specialist capacity long before it produces a single policy. The pricing actuary who models a rider cannot simultaneously support in-force experience studies; the configuration capacity spent extending the annuity administration platform is capacity not spent on servicing releases. Every month a weak product concept survives is a month of scarce actuarial, legal and platform capacity that a stronger concept does not get. The purpose of this governance model is to make the decision to stop as easy to take, and as well evidenced, as the decision to continue.

Five principles govern every gate in this program.

  1. Continuation is earned, not assumed. The default at every gate is that funding stops. The program team carries the burden of showing why it should not.
  2. Money follows the decision, not the plan. No stage is funded before the gate that authorises it. The program has an approved cost of $27,904,000; it does not have $27,904,000.
  3. The people who bear the risk hold the votes. Actuarial owns pricing risk, Compliance owns regulatory risk, Distribution owns the revenue assumption, Finance owns the capital. Each holds a vote. The Program Manager holds none.
  4. Evidence quality is separable from the recommendation. The Board may reject a decision package on the quality of its evidence without forming a view on the product. This is what a recycle is for, and it is not a soft rejection.
  5. Every decision is recorded, including the ones that hurt. Recycles, conditions and cancellations are entered in the register with the same formality as approvals. A governance record that only contains approvals is a record of nothing.

2. What Stage-Gate Governs That Project Management Does Not

This program also has a project management layer — a schedule, a resource plan, a risk register, a change process. That layer answers questions of execution. It does not, and cannot, answer the question this document exists for. A schedule can tell you a product will launch four months late. It cannot tell you the product should not launch at all.

The distinction matters because the two layers fail differently. Project management fails by delivering late or over budget. Stage-gate governance fails by delivering exactly what was asked for into a market that no longer wants it, or at a price the capital cannot support. The second failure is more expensive and considerably harder to see coming, because every execution metric is green right up until launch.

The two layers, stated plainly. The Program Manager is accountable for the integrity of the gate process and the quality of the evidence placed in front of the Board. The Gate Review Board is accountable for the decision itself. Neither is accountable for the other's failures, and the separation is deliberate: a Program Manager who both prepares the case and votes on it has no meaningful check.

3. Why This Program Is Documented Mid-Flight

This program is documented at Stage 2 of 4, with three gates still ahead of it, and that is a deliberate choice rather than an incomplete record.

A completed stage-gate program is, in hindsight, indistinguishable from a waterfall program. Look backward at a launched product and every gate reads GO, the conditions have all closed, the recycle has vanished into the rearview, and four separate funding releases look like a single budget. The governance is invisible precisely because it worked. It is only observable while the decisions are still open — while conditions are outstanding, while money is unreleased, while a gate has not yet voted.

Read this document as a live instrument, not a retrospective. Two Gate 1 conditions (GC-03 and GC-05) are open and unverified as at the status date. $13,672,000 of authorised cost is unreleased and may never be released. Gate 2 has not met. The suite's documentation is complete; the program is deliberately not.
Part II — The Gate Review Board

4. Board Mandate & Standing Authority

The Gate Review Board is a standing cross-functional body constituted by the Chief Product Officer to hold decision rights over the Beacon Index Advantage program at each defined gate. Its authority is specific and bounded.

4.1 The Board may

4.2 The Board may not

Non-waivable. Actuarial sign-off on pricing and reserve adequacy, and Compliance sign-off on contract forms and suitability obligations, are blocking. No combination of votes overrides them. The Board's authority is to decide whether the program continues, not whether the law applies to it.

5. Composition, Seats & Voting Rights

Gate Review Board — six seats, five votes

MemberSeatRisk ownedVote
G. MarchettiChief Product Officer — Executive SponsorProduct viability, portfolio fitVoting
N. AdeyemiChief ActuaryPricing, reserve adequacy, assumption integrityVoting
B. LindqvistGeneral Counsel & Chief Compliance OfficerFiling, contract forms, suitability, market conductVoting
R. CastellanosHead of DistributionVolume assumptions, channel capacityVoting
J. WhitmoreChief Financial OfficerCapital, hurdle rate, funding releaseVoting
D. PembertonChief Risk OfficerEnterprise risk — observerNo vote
C. TyrrellNPD Program Manager — Chair, seated from the PMOGate integrity, evidence qualityNo vote

The Chief Risk Officer attends every gate as a non-voting observer with an unrestricted right to record a dissent in the gate minute. A recorded CRO dissent does not block a decision but is escalated to the Executive Committee within five business days.

Seats are held by role, not by individual. A member may send a delegate holding written authority from the seat-holder; a delegate may vote. No individual may hold two seats, and no member may vote on a gate at which they are also the accountable owner of an open condition — see §6.3.

6. Quorum, Voting Rules & Conflict of Interest

6.1 Quorum

Quorum is four of the five voting seats, and must include the Chief Actuary and the General Counsel & Chief Compliance Officer. A gate cannot be held without both, because both hold blocking sign-offs. If quorum fails the gate is adjourned, not defaulted; the stage tranche remains unreleased and the schedule absorbs the delay.

6.2 Carrying a decision

6.3 Conflict of interest

A voting member who is the accountable owner of an open gate condition abstains from the vote on the gate at which that condition is verified. At Gate 2 this affects N. Adeyemi (owner of the Chief Actuary sign-off chain behind GC-03) and R. Castellanos would have been affected by GC-04 had it not closed on 14 August 2026. Where abstention would break quorum, the condition is verified by an independent reviewer appointed by the Chair before the gate convenes.

7. The Chair — Facilitation Without a Vote

The Program Manager chairs the Gate Review Board and does not hold a vote. The Chair is seated from the Programme Management Office and is not a member of the Board.

This is the single most consequential structural choice in this model, and it is worth stating why. The Program Manager assembles the decision package, commissions the analysis inside it, and has spent months building the thing being judged. That is precisely the profile of someone who should not vote on it. Separating the two roles means the Chair's incentive is aligned to the quality of the decision rather than to a particular outcome, and it means a CANCEL is not a personal defeat for the person running the process.

Chair responsibilities

Part III — The Gate Mechanism

8. The Five Gates & the Stage Model

Stages are periods of funded work. Gates are decision events between them. Gates are held on a Thursday; stages begin on a Monday and end on a Friday. The calendar is planned backward from the launch date of 06 March 2028, which is set by the distribution cycle and is the fixed point from which every preceding date derives.

GateQuestion the Board answersDateReleasesOutcome
Gate 0
Concept Screening
Is this concept worth the cost of a business case?05 Feb 2026Stage 1 — $2,180,000GO
Gate 1
Business Case
Does the case support committing development capital?30 Apr 2026
11 Jun 2026
Stage 2 — $11,640,000RECYCLE
GO w/ COND
Gate 2
Development Complete & Filing Readiness
Is the product built, priced and fit to file?01 Apr 2027Stage 3 — $7,450,000Pending
Gate 3
Validation & Filing Approval
Is it approved to sell, and does it still price?28 Oct 2027Stage 4 — $4,330,000Pending
Gate 4
Launch Readiness
Can the organisation actually sell and service it?24 Feb 2028Launch authorisationPending
Gate 5
Post-Launch Review
Did it do what the business case said?07 Sep 2028Benefits ownership transferPending

Gate 5 differs from the others in kind. It releases no funding and cannot stop a product that is already in the market. Its purpose is accountability for the business case: it reviews the post-launch measurement window of 06 Mar 2028 to 01 Sep 2028 against what Gate 1 was told, and transfers benefit ownership to the operating line. A program that never holds Gate 5 has no mechanism by which its forecasts are ever checked, which is how optimistic business cases become a habit rather than a mistake.

9. Gate Outcomes Defined

Five outcomes are available at every gate. They are defined here because a governance model in which "go" and "not yet" are the only real options is not a governance model.

A note on terminology. This programme follows Robert G. Cooper's Stage-Gate framework, whose canonical gate outcomes are four — proceed, stop, hold and recycle — with a conditional proceed recognised as a fifth. This programme labels them GO, CANCEL, HOLD, RECYCLE and GO WITH CONDITIONS. The framework literature uses a blunter one-syllable word where this programme says CANCEL; the decision is identical in authority and effect, and the plainer label is used here because these documents circulate to distribution partners and external reviewers.
GO — The stage tranche is released in full. Work proceeds. No outstanding obligations attach to the decision.
GO WITH CONDITIONS — The stage tranche is released, and one or more binding conditions attach, each with a named accountable owner, a due date and a stated verification method. Conditions are tracked in the Gate Conditions Register (GC-##) and verified by the Chair before the following gate convenes. An open condition at the next gate is an automatic agenda item and may itself trigger a recycle.
RECYCLE — The decision package is returned to the program without a decision on the product. The stage tranche is not released. The Board must state what specifically must change for the package to be reconsidered. A recycle is a judgement on the evidence, not on the concept, and it is deliberately the easiest outcome to carry (§6.2).
HOLD — The program is suspended without cancellation, pending an external event outside its control — a regulatory determination, a market condition, a capital decision. Funding is frozen at the point of the hold and the team is released to other work. A HOLD carries a mandatory review date; a hold without a review date is a cancel that nobody wanted to sign. Defined, and not used on this program to date.
CANCEL — The programme is stopped. Unreleased tranches are cancelled, unspent released funds are returned, and the orderly cancellation protocol at §13 applies. A cancel is a successful outcome of the governance process, not a failure of it.

10. Gate Entry Criteria & the Decision Package

A gate may not be convened until entry criteria are met. This is a Chair responsibility and is not subject to a vote — a Board cannot decide well on a package that should not have reached it. Every gate package contains, at minimum:

  1. The recommendation, stated in one sentence, with the outcome being sought.
  2. The updated business case — volumes, pricing, capital, hurdle rate, and every assumption that has changed since the last gate, with the change flagged rather than absorbed.
  3. Actuarial position on pricing and reserve adequacy, signed or explicitly withheld.
  4. Compliance position on filing, forms and suitability, signed or explicitly withheld.
  5. Status of every open condition from prior gates, with evidence.
  6. The risk position — movements on R-01 through R-12, and any newly realised issue.
  7. Financials — spend against the released tranche, the tranche requested, and any contingency drawn since the last gate.
  8. The dissent section. Any material analysis that does not support the recommendation is tabled with it, attributed, and not summarised away.
On the dissent section. Requiring a standing dissent section changes what gets escalated. If disagreement has a defined home in the pack, it does not have to survive a corridor conversation to reach the Board. The Gate 1 recycle (I-01) originated in exactly this section.

11. Gate Conditions — Issue, Track, Verify, Close

A condition is a binding obligation attached to a continuation decision. It is not a recommendation and it is not an action item. Conditions carry an owner who is a named individual, a due date that precedes the next gate, and a verification method stated at the time of issue rather than negotiated at closure.

Five conditions were issued at Gate 1. Three are closed and two are open.

IDConditionOwnerVerificationStatus
GC-01Reduce launch crediting strategies from five to threeD. FalknerRevised product specification accepted by ActuarialClosed 21 Jul 2026
GC-02Remove New York from launch scope; issue a deferral memorandumA. NkemeluMemorandum filed; scope statement updatedClosed 3 Jul 2026
GC-03Independent external actuarial peer review of GLWB rider pricing before Gate 2, funded from reserveS. RavichandranSigned external opinion tabled at Gate 2Open — due 26 Feb 2027
GC-04Re-validate distribution volume assumptions with the three largest IMO partnersR. CastellanosWritten channel commitments, tabledClosed 14 Aug 2026
GC-05Present a hedging readiness plan with ISDA execution milestones at Gate 2M. DelacroixPlan accepted by CFO and Chief Risk OfficerOpen — due 12 Mar 2027

GC-03 and GC-05 both fall due before Gate 2 on 01 April 2027. Neither is discretionary: GC-03 speaks to R-06 (pricing assumptions failing external review) and GC-05 to R-05 (hedging readiness lagging launch). If either is unverified when Gate 2 convenes, the Chair will table a recycle recommendation.

12. The Recycle Protocol

A recycle returns the package without deciding the product. It is the mechanism that lets a Board say we cannot responsibly decide on this evidence without being forced into a false choice between approving something unproven and canceling something that may be sound.

On a recycle the Board must state, in the minute, the specific deficiencies to be remedied and the date by which the package returns. The stage tranche is not released; the program continues to draw only on its current stage funding, and any overrun caused by the loop is a contingency draw requiring Board authorisation under §15.

This program has been recycled once. Gate 1 was first convened on 30 April 2026 and recycled. Two deficiencies were recorded: distribution volume assumptions had not been validated with the wholesaler channel, and the hurdle-rate calculation used a superseded capital charge. The package returned on 11 June 2026 and carried GO WITH CONDITIONS. The loop cost six weeks and $232,000, recorded as issue I-01 and funded by a contingency draw. Both deficiencies became conditions on the eventual approval — GC-04 for the volume assumptions, and the corrected capital charge carried into the revised case.

The loop is recorded here rather than absorbed into the Gate 1 approval because the cost of the recycle is a real cost of this program and because the alternative — a Gate 1 that reads simply as approved — would misrepresent how the decision was actually reached.

13. The Cancellation Protocol & Orderly Wind-Down

Cancellation is an available outcome at every gate and, on a Chair-convened extraordinary session, between gates. The following applies on a CANCEL.

  1. Funding stops immediately. Unreleased tranches are cancelled. No further commitments may be entered from the date of the decision.
  2. Final accounting within twenty business days — released funds, funds spent, and unspent funds returned to the capital pool, reported to the CFO and the Executive Committee.
  3. Committed external obligations are settled, not abandoned. Vendor termination-for- convenience provisions are exercised; the Vendor Management Plan governs.
  4. The team is released on a stated date, with reassignment handled through the functional leads rather than left to attrition.
  5. Work product is preserved and indexed — pricing models, filing drafts, market research. A cancelled concept frequently contains the components of a viable one, and the value of that material is lost entirely if nobody is made responsible for keeping it.
  6. A cancellation record is filed stating the decision, the vote, the rationale and the final accounting.
  7. Post-cancellation re-entry is permitted only at Gate 0, with a new business case and new funding. See §18.

13.1 Published cancellation thresholds for the gates ahead

The Board has recorded, in advance, conditions under which it would expect to stop the programme rather than continue. Publishing these before the gate is deliberate: a threshold agreed in advance is considerably harder to rationalise away than one debated in the room.

GateThe Board would expect to cancel if…Linked risk
Gate 2External peer review cannot support the GLWB pricing basis and no repriced structure clears the hurdle rateR-06, R-03
Gate 2The illustrated cap rate under the available option budget falls below the competitive floor agreed at Gate 1R-03
Gate 3Compact approval has not been obtained and no revised filing route achieves approval before the distribution window closesR-01, R-02
Gate 3Statutory reserve and capital treatment proves materially heavier than modelled and the product no longer clears its hurdleR-09
Gate 4Hedging cannot be executed to the standard required to support the guarantee at launch volumesR-05, R-12

13.2 Cancellation applied to scope

Cancellation authority is exercised at scope level more often than at program level, and two instances are on the record. At Gate 1 the Board cancelled two of the five proposed crediting strategies (D-03, condition GC-01), returning their build allocation to the reserve; the decision was informed by I-02, the illustration engine's inability to support the hypothetical-performance presentation those two structures required. A proposed direct-to-consumer application channel is tabled for a cancellation decision at Gate 2 on the same basis — it cannot be supported inside the released tranche and does not carry its own case.

Part IV — Financial Governance

14. Tranche-Based Funding Release

The program has an authorised cost of $27,904,000, comprising a base of $25,600,000 and a gate contingency reserve of $2,304,000 (9% of base). The base is divided into four stage tranches, each released only by the gate that authorises the stage it funds.

Released atFundsTrancheState at 16 Oct 2026
Gate 0Stage 1 — Business Case$2,180,000Released; closed at $2,412,000
Gate 1Stage 2 — Development$11,640,000Released; $4,538,000 spent
Gate 2Stage 3 — Testing & Validation$7,450,000Not released
Gate 3Stage 4 — Launch Readiness$4,330,000Not released
Base total$25,600,000Released $14,232,000 · unreleased $13,672,000

Stage 1 closed over its tranche, at $2,412,000 against $2,180,000. The overrun is exactly the cost of the Gate 1 recycle loop and was met by an authorised contingency draw rather than by silently absorbing it into the Stage 2 release — which would have concealed the cost of the recycle inside development spend.

15. Contingency Reserve Authority

D-09. The contingency reserve of $2,304,000 is held by the Gate Review Board, not by the Program Manager. No draw may be made without a Board decision, at a gate or at an extraordinary session. The Program Manager has no discretionary contingency authority on this program.

This is a deliberate departure from the conventional arrangement in which a program manager holds a reserve and reports its consumption. In a stage-gate program the reserve is not a buffer against execution variance — it is the mechanism by which the Board funds the consequences of its own decisions. The recycle it paid for at Gate 1 was the Board's decision, not the program's.

DrawAuthorisedAmount
I-01 — Gate 1 recycle loop, six weeksGate 1, 11 Jun 2026$232,000
GC-03 — external actuarial peer reviewGate 1, 11 Jun 2026$180,000
Drawn to date$412,000
Reserve remaining$1,892,000

16. Performance Reporting Within the Released Tranche

D-10 — this program does not publish a full-program earned value baseline, and the omission is deliberate. Stages 3 and 4 are not funded. A program-level CPI or SPI would measure performance against $11,780,000 that no one has approved and that may never be released. Reporting it would imply a commitment the governance model has specifically withheld.

Performance is therefore reported within the released tranche only. The Program Dashboard, the Weekly Status Report and every gate package state cost and schedule performance against the current stage, name the stage, and show unreleased tranches as unreleased rather than as future baseline. Cumulative program spend is reported as a fact — $6,950,000 to date — not as performance against a baseline that does not exist.

Readers accustomed to program-level earned value should read this as a feature of the funding model rather than a gap in the reporting. The two are not compatible: earned value assumes a scope baseline authorised end to end, and this program is authorised one stage at a time.

Part V — Record & Precedent

17. Gate Decision Log to Date

GateDateOutcomeVoteRecorded
Gate 0 — Concept Screening05 Feb 2026GO5–0Stage 1 released. No conditions.
Gate 1 — Business Case (first convening)30 Apr 2026RECYCLECarried on two membersUnvalidated distribution volumes; superseded capital charge in the hurdle-rate calculation. Package returned. Tranche withheld.
Gate 1 — Business Case (returned)11 Jun 2026GO WITH CONDITIONS4–0–1Stage 2 released. Five conditions issued (GC-01 to GC-05). One abstention recorded by the General Counsel & CCO pending the New York deferral memorandum, subsequently closed as GC-02.
Gate 2 — Development Complete & Filing Readiness01 Apr 2027Not yet convenedGC-03 and GC-05 must be verified before this gate.

18. Precedent — Why This Is a New Program and Not a Restart

This Board has cancelled a product development program before. The Harborline Buffer Series, a registered index-linked annuity concept, passed Gate 0 in March 2025 and was cancelled at Gate 1 on 7 August 2025. The recorded rationale was that registration, broker-dealer distribution licensing and the associated compliance obligations loaded cost and elapsed time the business case could not carry, and that the buffered structure required hedging capability beyond the in-house desk. The cancellation protocol at §13 was followed; the final accounting and the full decision record are in the Prior Concept Cancellation Record.

The Beacon Index Advantage concept is a successor to that decision, and the relationship between the two requires stating precisely, because the failure mode here is well known.

The zombie project. The characteristic pathology of stage-gate governance is the cancelled program that returns under a new name, resumes where it stopped, and keeps its old funding and its old team. Where that happens the cancel was theatre, and every subsequent gate decision by that board is worth less for it.

The distinction is procedural and it is auditable. Harborline was closed: funding cancelled, final accounting filed, unspent funds returned, team released. The successor concept was re-screened from Gate 0 on 05 February 2026 with a new business case, a new roster and new funding, and had to earn its Stage 1 tranche on its own evidence. Nothing carried across but the learning — specifically, that the registration burden was the binding constraint, which is why this product is a non-registered fixed indexed annuity filed through the state insurance lane rather than a registered product (D-01).

Recorded plainly: the reason this program exists in the form it does is that the Board cancelled the previous version of it.

19. Decision Record, Related Documents & Control

19.1 Governing decisions carried by this document

IDDecisionWhere it operates
D-01Fixed indexed annuity, not a registered index-linked annuity§18
D-03Launch with three crediting strategies, not five§13.2, GC-01
D-09Contingency reserve held by the Board, not the Program Manager§15
D-10No full-program earned value baseline; performance reported within the released tranche§16
D-11The Chair facilitates and does not vote§7

19.2 Related documents

19.3 Document control

VersionDateChange
1.005 Feb 2026Issued at Gate 0. Board constituted; gates and outcomes defined.
2.011 Jun 2026Revised at Gate 1. Recycle protocol (§12) expanded following the first convening; conditions register formalised; contingency authority recorded as D-09.
2.116 Oct 2026Published cancellation thresholds added (§13.1). Conflict-of-interest rule extended to condition owners (§6.3). Precedent section added (§18).

Owner: C. Tyrrell, NPD Program Manager and Chair of the Gate Review Board. Approving authority: G. Marchetti, Chief Product Officer. Review cadence: at each gate, and on any change to Board composition or funding authority.