Program Kickoff · Sprint 0, Day 1

MedConnect Mobile

Two teams. Eight sprints. One telehealth platform patients will actually want to use. Here's how we get there.

January 5, 2026Kickoff Date

C. TyrrellProduct Owner & Agile Delivery Lead

13Team Members

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Agenda

What We'll Cover Today

1

Welcome & Program Context

2

Why This Program Matters

3

Success Metrics & OKRs

4

Scope: In and Out

5

Teams & Delivery Model

6

Sprint Timeline & Releases

7

Budget Overview

8

How We'll Work Together

9

Risks We're Watching

10

Next Steps & Q&A

2

Welcome

Glad You're Here

Thirteen people across two teams become one Scrum-of-Scrums today — and Sprint 1 starts in two weeks.

Over the next 18 weeks, Team Falcon (Mobile) and Team Anchor (Platform) will replace CareLink Classic with a native patient app, a provider web console, and a clean historical data migration — coordinated through a lightweight Scrum-of-Scrums, not a heavyweight SAFe model. Quick round of introductions: name, team, and what you're most excited (or nervous) about.

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Named Team Members

8

Sprints to Full Cutover

2

Coordinating Teams

3

The Business Case

Why We're Doing This

CareLink Classic's vendor end-of-support date is fixed — there's no mobile roadmap coming, and no extension available.

The current telehealth platform has an announced end-of-support date 18 months out, no mobile roadmap ever delivered, and renewal pricing that rose 34% at last cycle. This program replaces it with a native mobile app and provider console — full detail lives in the Program Charter and Cost-Benefit Analysis.

$1.85M

Approved Budget

May '26

Target Full Cutover

4

Success Metrics

What Success Looks Like

1

60% of visits booked via mobile app within 60 days of Release 1

2

Login-to-visit-start time cut from ~6 min to under 2 min

3

Telehealth support tickets down from ~410/mo to under 150/mo

4

100% of active patient records migrated, zero critical data-integrity defects

5

≥85% of scheduled providers using the console daily by week 4 post-launch

Full OKR detail and release roadmap: Vision & Roadmap

5

Scope

Where the Lines Are

In Scope

Patient mobile app (iOS/Android) and provider web console
Video visit integration (PulseConnect SDK)
Full patient-record migration; CareLink Classic decommission
Secure messaging and prescription refill requests

Out of Scope (Candidate Backlog)

Remote patient monitoring device integration
Multi-language patient app support
Group/family visit scheduling
Provider analytics dashboard

6

Teams

Everyone Who's Building This

C. Tyrrell

Product Owner & Agile Delivery Lead

J. Marsh

Scrum Master, Team Falcon

R. Okafor

Scrum Master, Team Anchor

Team Falcon — Mobile 5 FTE

D. WhitfieldEngineering Lead

K. AlvareziOS Developer

S. ParkAndroid Developer

T. NguyenBackend Developer

E. MarchettiQA Lead — Falcon

Team Anchor — Platform 5 FTE

A. SinghEngineering Lead

R. KimBackend Developer

N. OseiQA Lead (Onshore)

M. ChenOffshore QA Analyst

P. KumarOffshore QA Analyst

All 13, same as the Resource Plan and Org Chart — nobody on this program is a name you'll only find in a spreadsheet: Resource Plan · Org Chart

7

Timeline

Eight Sprints to Full Cutover

Sprint 0
Kickoff

Jan 5

Sprint 2
Scheduling Core

Feb 2

Sprint 5
Release 1 (MVP)

Mar 27

Sprint 7
Full Data Migration

Apr 24

Sprint 8
Release 2 (Full Cutover)

May 8

Program
Closeout

May 15

Full sprint-by-sprint schedule: Release Schedule

8

Budget

Where the Money Goes

$1.85M

APPROVED BUDGET

Team Labor (Falcon + Anchor)

PO + Scrum Masters

Vendor/Infrastructure

Contingency Reserve

A 10% contingency reserve is built in from day one — drawn only through a formal Change Request, not spent by default.

Full detail and the 13-person rate card: Program Budget

9

Working Together

How We'll Stay in Sync

Cadence	Forum	Purpose
Daily	Team Standup	Day-to-day coordination, blockers
2x/week	Scrum-of-Scrums	Cross-team dependency sync
Per sprint	Sprint Review + Retrospective	Stakeholder demo/feedback; team-only improvement
Monthly	Steering Committee	Formal program-health review

Full governance model, decision rights, and escalation path: Program Governance Model

10

Eyes Open

Risks We're Watching From Day One

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Data-quality issues in legacy archive records could complicate historical migration

Highest-attention risk heading into Sprint 7

!

Third-party video SDK vendor configuration/entitlement gaps

Could affect the visit experience if not caught in spike/refinement

!

Cross-team dependencies could surface late without disciplined tracking

Why Scrum-of-Scrums runs twice a week, not once

Full risk register: Agile RAIDD Log

11

Next Steps

What Happens Next

1

Sprint 0 continues through Jan 16 — environment setup, tooling access, backlog seeding

2

First Backlog Refinement session on Jan 8

3

Sprint 1 Planning on Jan 19 — Auth & onboarding work begins

12

Let's Ship Something Patients Will Actually Use.

C. Tyrrell, Product Owner & Agile Delivery Lead

MedConnect Mobile

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