← Federal Suite 02 · Planning & Compliance

RAIDD Log — BenefitConnect Portal Modernization

Download Excel

RAIDD = Risks, Assumptions, Issues, Dependencies, Decisions — the single log referenced throughout the Task Order Management Plan, Governance Model, Dashboard, and Steering Deck. Several of the highest-severity risks here trace directly back to the ATO gate, since nothing goes live in a federal environment without it. Risk authority (who can accept, escalate, or fund a response) is defined in Governance Model §7 — this page is the record of what those risks, issues, and decisions actually are.

6
Risks
5
Assumptions
5
Issues
5
Dependencies
4
Decisions
Risks

Risk Register

Score = Likelihood × Impact, each rated 1–3 (Low/Medium/High), for a 1–9 scale. 1–3 low · 4–6 medium · 7–9 high. The Low/Medium/High pair shown next to each score is (Likelihood/Impact).

IDRiskScoreOwnerStatusResponse
R-01ATO assessment surfaces a security finding that delays Milestone Gate 1 beyond Dec 14, 20269 (High/High)T. Abernathy (ISSO)WatchPre-assessment scan run 60 days ahead of formal submission specifically to surface findings early; POA&M template pre-staged so any finding has a remediation path ready same-day
R-02Legacy applicant data has inconsistent formatting that complicates the migration validation6 (Medium/High)K. LindqvistWatchAutomated field-level profiling ahead of each conversion dry run; extends CDRL A009 timeline only if root-cause cleansing proves insufficient
R-03Original 7-person staffing estimate had no developers — realized as an actual planning gap, not just a hypothetical risk4 (Low/High)C. TyrrellMitigatedRealized — see D-02; drove the Resource Plan correction to 13 people, reflected in the Task Order Budget's $3,550,000 baseline
R-04Cumulative contract modifications (11 to date, net +$4,154,000 — 117% growth on the $3,550,000 award baseline) could mask underlying scope creep if not tracked against the original PWS baseline6 (Medium/High)A. Reyes (CO)MonitoringEvery mod traced individually in the Contract Mod Log against the original PWS section it amends, and every post-award requirement is carried in the Requirements Traceability Matrix against the Mod that introduced it; CO reviews cumulative growth at each monthly status meeting. Likelihood raised to Medium/High on Jul 2, 2026 after P00011 (+$4,040,000) more than doubled the Task Order value in a single modification
R-05All-onshore staffing constraint (no offshore permitted under this Task Order) limits surge capacity if a developer or QA resource attrites mid-Option-Period6 (Medium/High)D. Ferris (Deputy PM)MonitoringPre-cleared onshore bench candidates identified with Acme Federal Systems' staffing team as a contingency; no offshore substitution permitted regardless of severity
R-06Section 508/ATO compliance knowledge is concentrated in two named individuals (P. Duvall, T. Abernathy); either's unplanned absence would stall a compliance-gated deliverable3 (Low/Medium)C. TyrrellMitigatedCross-training documented in the Governance Model's succession section; QA Lead (N. Castellano) cross-trained as 508 conformance backup reviewer
Assumptions

Assumptions

IDAssumptionOwner
A-01FOPBA will provide legacy system read access within 15 days of Task Order startC. Tyrrell
A-02The Option Period will be exercised based on satisfactory Base Period performance (CPARS rating of Satisfactory or better). Did not hold as written — the Option Period was exercised in Month 2 by Mod P00010 (Jul 2, 2026) on a FAR 17.207 determination driven by FY2026 appropriations timing, not by performance to date. Performance was in fact satisfactory at the time of exercise, but the assumption's stated trigger was not the operative oneC. Tyrrell
A-03No additional offshore staffing will be authorized at any point during the Option Period, consistent with the PHI/ATO onshore-only requirement stated in the Task Order PWSD. Ferris
A-04FOPBA's existing network and security infrastructure is sufficient to support the modernized portal without a separate agency capital investmentK. Lindqvist
A-05The Section 508 conformance baseline established during the Base Period will not require full re-testing after minor Option Period enhancements, only delta-testing of changed componentsP. Duvall
Issues

Issue Log

IDIssueOwnerStatusResolutionTarget / Actual Closure
I-01COR review turnaround on CDRL A001 ran 5 business days over the QASP-implied cadenceC. TyrrellClosedAn expedited review track for schedule-critical CDRLs was agreed with the COR going forward; captured as LL-10 in Lessons LearnedClosed Jun 30, 2026
I-02Independent Section 508 auditor's first-pass review flagged 2 minor conformance gaps in early UI componentsP. DuvallResolvedBoth gaps remediated and re-tested clean ahead of CDRL A004 acceptanceClosed Jul 17, 2026
I-03Early UAT cycle surfaced a data-mapping discrepancy between the legacy DB2 benefit-type schema and the new platform's schema for one benefit categoryJ. OkonkwoClosedResolved via joint review with FOPBA business data owners; mapping table corrected and re-validated in the next dry runClosed Jul 9, 2026
I-04Contract Modification P00007 (schedule-only, no cost) took longer than expected to fully execute due to a CO staffing gap on the government sideA. ReyesClosedExecuted; no downstream schedule impact since the mod itself was schedule-related and self-containedClosed Jul 2, 2026
I-05Intermittent VPN latency to FOPBA's government furnished environment (GFE) affected DevOps deployment windows during two sprintsS. VanceOpenTracking with FOPBA's internal IT. Original Aug 15, 2026 target missed — the root cause sits inside FOPBA's network, outside Acme's control, so the issue was escalated to the COR on Aug 27, 2026 and is now carried as a Government-side dependency. Interim workaround remains scheduling deployments outside peak GFE network hours, which has held the schedule but constrains the deployment window as build volume rises post-P00011Revised target: Oct 30, 2026 (orig. Aug 15, 2026, missed)
Dependencies

Dependency Log

IDDependencyOwnerStatus
DEP-01ATO package (CDRL A007) cannot be submitted until Section 508 report (CDRL A006) is acceptedT. AbernathyAt Risk
DEP-02Front-end/back-end developer onboarding depends on the DevOps Engineer's cloud environment being provisioned firstS. VanceOn Track
DEP-03Production cutover cannot proceed until COR final acceptance is recorded against every Base Period CDRL, not just the ATO packageM. Whitcombe (COR)On Track
DEP-04Option Period exercise decision depends on a satisfactory CPARS rating being filed for Base Period performanceA. ReyesOn Track
DEP-05Section 508 VPAT final sign-off depends on the independent auditor completing a second conformance pass after I-02's remediationP. DuvallOn Track
Decisions

Decision Log

IDDecisionDecided ByDate
D-01Section 508 testing will use an independent government auditor rather than contractor self-attestation. Implemented by Mod P00001, executed May 29, 2026M. Whitcombe (COR)May 19, 2026
D-02Correct the Resource Plan from 7 leadership-only roles to a 13-person team including developers, DevOps, and a second QA tester. Taken during Task Order planning, before kickoff — which is why the Kickoff Deck already shows a 13-person team on Day 1C. TyrrellMay 6, 2026
D-03Pursue a phased ATO (interim authorization for lower-risk components) rather than holding all functionality for a single full ATO gate, to reduce the R-01 schedule exposureM. Whitcombe (COR) / A. Reyes (CO)Aug 19, 2026
D-04Route all scope changes through the formal Contract Modification process rather than absorbing them within existing CDRL baselines, even schedule-only changesA. Reyes (CO)Sep 3, 2026