Quantifies the case for modernizing the legacy benefits portal, built to the same structure as the CBAs in the PM and Agile suites but scoped to a single Firm-Fixed-Price Task Order rather than a multi-year program.
Task Order Investment
$2,140,000
Year 1 Quantified Benefit
$690,000
Payback Period
~3.1 years
5-Yr ROI
61%
Quantified Benefits (Annual, Post Go-Live)
| Benefit Category | Annual Value | Basis |
|---|---|---|
| Legacy platform license/maintenance elimination | $310,000 | Vendor contract sunset upon cutover |
| Reduced manual/phone-assisted applications | $180,000 | Improved self-service completion rate |
| Avoided accessibility non-compliance risk | $120,000 | Estimated remediation-under-pressure cost avoided |
| Reduced help desk ticket volume | $80,000 | Improved UX reduces support burden |
| Total Annual Benefit | $690,000 |
Cross-Reference
Investment figure ties to the Task Order Budget total ($2,140,000). Legacy decommissioning benefit assumes the current CareLink-style legacy contract is not renewed after cutover, consistent with the PWS scope. Figures are illustrative for portfolio demonstration purposes.