← PM Suite RACI Matrix

Enrollment & Claims Platform Modernization

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Responsibility assignment across the 55-person delivery team and the program's governance bodies — one consolidated matrix, the same convention the Agile, Federal, and Aerospace suites use for their own RACI pages. The last six rows cross-reference the Project Governance Model §3.1 decision-rights tiers (change requests, risk acceptance, exceptions) rather than covering deliverable sign-off alone — the same pattern the Agile suite's RACI uses to fold ceremony ownership and governance decisions into a single table.

The 46 hands-on and specialist roles added via RAIDD D-005 (the 2nd/3rd developers across all 6 integration tracks, the onshore QA automation and offshore manual-test bench, the Data Architect and Integration Architect, the Infrastructure/DevOps engineers and Security Engineer, the additional Business Analysts, the PMO Scheduler and Governance/Compliance analysts, and the 4 named UAT business SMEs) execute day-to-day build, test, data-conversion, and governance-support work but roll up under J. Albert (architecture & integration build), R. Whitfield (QA, testing, and security execution), M. Alvarez (platform & infrastructure), T. McCormick (data conversion/ETL), N. Sharma / G. Fenwick (compliance and audit analysis), and C. Tyrrell (Change Management, Training, and Customer Experience, which report directly to the Program Manager) for RACI purposes below — the same convention the Agile, Federal, and Aerospace suites use for their own delivery-team roll-ups.

RResponsible AAccountable CConsulted IInformed
Activity / Decision C. Tyrrell
Program Mgr.
F. Jones
Lead BA
J. Albert
Solution Arch.
M. Alvarez
Sys. Upgrade Lead
T. McCormick
Data Conv. Lead
R. Whitfield
QA/Test Lead
N. Sharma
Compliance/CCO
G. Fenwick
SOX/Audit Lead
W. Donnelly
Vendor/Procurement
Steering Committee S. Ryan
PMO Director
G. Whitfield
Exec. Sponsor
Requirements sign-offAR----I--C--
Vendor selection & SOWA-I---I-RC--
System upgrade validationA-CR-I------
Data conversion sign-offAC--R-------
Integration build (per track)¹C-A/R--I------
Security & pen test sign-off¹---C-RAI----
SOX compliance sign-off (initial)C-----AR-I--
UAT sign-off²A----R---I--
Data architecture sign-off¹C-A/R-CI------
Integration architecture sign-off¹--A/R--I------
Infrastructure & cloud readiness sign-off¹I-CA/R--------
OCM / training readiness sign-off¹A/R--------I--
Go-live / cutover decisionRICCCCIIIA--
Approve Tier 2 Change RequestC--------ARI
Approve Tier 3 Change RequestI--------CRA
Accept high-scored risk (RAIDD ≥7)R--------ACI
Authorize SOX compliance exceptionI-----R--C-A
Approve vendor SOW change³--------RACI
Quarterly governance framework reviewC--------ARI

¹Rows marked A/R reflect roll-up: the named specialist(s) who actually perform the work (e.g., K. Larsson for Data Architecture, S. Okwuosa for Security, the 6 track development teams for Integration Build) report through the column lead shown, who carries both Responsible and Accountable for RACI purposes — see the roll-up note above. ²UAT sign-off is Consulted by the 4 named business SMEs (Underwriting, Claims, Billing, Commission) on the Org Chart; they sit outside the core 10-person leadership set shown as columns here. ³Accountable sits with the Steering Committee when the change carries cost impact, or with the Program Manager when it does not — shown here at Steering Committee since cost-impact changes are the more common case; see Governance §3.1 for the full conditional.

Source of record for the deliverable rows: PM Plan §9.2 (presented there as a name-under-role-header table rather than this grid). Full governance-body definitions: Project Governance Model §3.1.