← PM Suite RACI Matrix

Enrollment & Claims Platform Modernization

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This program tracks responsibility assignment in two complementary RACI matrices, deliberately kept separate rather than merged into one long table: Deliverable Sign-off (below) covers work-product approvals — who does the work, who signs it off, who's consulted and informed. Governance-Process covers a narrower set of program-governance decisions — approving a change request, accepting a risk, authorizing an exception — defined in full in the Project Governance Model §3.1. Neither duplicates the other; together they cover the full set of responsibility-assignment questions for the program.

R = Responsible (does the work) A = Accountable (owns the outcome) C = Consulted (two-way input) I = Informed (one-way notification)

Deliverable Sign-off RACI

Deliverable / DecisionResponsibleAccountableConsultedInformed
Requirements Sign-offF. JonesC. TyrrellSteering Committee, Business UnitsN. Sharma
Vendor Selection & SOWW. DonnellyC. TyrrellSteering CommitteeN. Sharma, J. Albert
System Upgrade ValidationM. AlvarezC. TyrrellJ. AlbertR. Whitfield
Data Conversion Sign-offT. McCormickC. TyrrellF. JonesBusiness Data Owners
Integration Build (per track)Track DeveloperJ. AlbertC. TyrrellR. Whitfield
Security & Pen Test Sign-offR. WhitfieldN. SharmaM. AlvarezG. Fenwick
SOX Compliance Sign-offG. FenwickN. SharmaC. TyrrellSteering Committee
UAT Sign-offR. WhitfieldC. TyrrellBusiness UnitsSteering Committee
Go-Live / Cutover DecisionC. TyrrellSteering CommitteeAll Track LeadsAll Stakeholders

Source of record: PM Plan §9.2. Reproduced here as its own page for direct access; PM Plan §9.2 remains the authoritative version if the two ever need to be reconciled.

Governance-Process RACI

Governance ActivityResponsibleAccountableConsultedInformed
Approve Tier 2 Change RequestPMO DirectorSteering CommitteeProgram Manager, affected LeadsAll Stakeholders
Approve Tier 3 Change RequestPMO DirectorExecutive SponsorSteering CommitteeAll Stakeholders
Accept High-Scored Risk (RAIDD ≥7)Program ManagerSteering CommitteeRisk Owner, PMO DirectorExecutive Sponsor
Authorize SOX Compliance ExceptionChief Compliance OfficerExecutive SponsorSteering CommitteeProgram Manager
Approve Vendor SOW ChangeVendor/Procurement ManagerSteering Committee (cost impact) or PM (no cost impact)PMO DirectorExecutive Sponsor
Quarterly Governance Framework ReviewPMO DirectorSteering CommitteeProgram ManagerExecutive Sponsor

Source of record: Project Governance Model §3.1. Reproduced here for direct access.